Our Frequently Asked Questions

Yes, we regularly work with architects, builders and other organisations who require home adaptation equipment as part of their project.

Years within the industry means we have plenty of experience on which to base the way we operate. We recognise that every user and situation is unique, so our service must be personal. We acknowledge the importance of responding as quickly as possible to address client needs. Equipment is chosen for its reliability, durability and quality. Our workforce receives regular support and training to equip them fully for their work in the field. As a company, we are always learning and developing.

We currently undertake maintenance contracts for many organisations within our operating area. This includes schools, care homes, leisure centres and day centres, many of which have a large range of equipment on site, of varying types. We provide a reliable service at a competitive rate.

Yes, we would be very happy to supply both. We have a wide range of equipment available to help with home accessibility.

Yes, if you contact us, we can discuss the best options for you, we can also offer you a home visit. We will take into consideration which options would best suit your needs and your home environment.

All building and electrical work is carried out to industry standards by trained competent tradesmen. NICEIC certificates are issued for electrical work, and any notifiable building work is inspected byt The Local Authority Building Control

For your peace of mind, should you experience any difficulties with your equipment, or require assistance at any time, we operate a 24 hour call out service for our customers. In addition to working hours, this is available out of hours (including weekends and bank holidays.

We understand that there are many different companies to choose from when considering the best people to approach for helping with your requirements. As a local, family run business we work hard to deliver the best advice and support we can, to help maintain independence. We supply quality equipment, designed for ease of use and longevity, working with suppliers we trust. We offer comprehensive aftercare. Above all, we are committed to delivering a personalised service to help our clients, working together with them to find the best solution.

Yes, all equipment comes with a 12-month comprehensive warranty for parts and labour. Stairlifts have an additional 12 months.